Town and Country Domestic Staff was launched by Bibi Lemos and Andrea Heald who, with over 30 years of experience in the domestic staff sector, wanted to offer a truly personal and bespoke service to help with all aspects of recruiting staff for homes in London, the Country and Internationally.

This remains the key focus of our business.

We recruit all types of domestic staff, from gardeners to live in couples, nannies to butlers, and live in or live out housekeepers. Town and Country Staff also offers additional services for their Clients and details can be found on the Town and Country Elite page.

Andrea Rodell Heald

Andrea Rodell Heald

Andrea and Bibi first met when worked together in a Domestic Staff recruitment consultancy some years ago. They clicked over shared ideas of owning an agency, and four years ago decided to take their combined 30 years of expertise and set up business together, and Andrea now heads up the Client side of Town and Country Staff.

Bibi Lemos

Bibi Lemos

Bibi’s background includes not only being a very experienced Domestic Staff recruitment consultant but also working on the ‘other side of the desk’ and running private houses for both UK and Overseas families. Bibi and Andrea have a unique way of running their business and Bibi heads up the Candidate side of the business.

Bibi Lemos

Bibi Lemos


Very patient & understanding. Excellent services. Highly recommended.
They are personal and very understanding, they have given me the best advice on all aspects regarding domestic staffing in a private household. They were very patient with their clients, and they know their candidates well. Each person they recommended to me really was tailor-made to my personal needs. It was like they really “know” me. I can’t imagine going to another agent for domestic staffs. Their fees are reasonable and they are fair and very honest.

I have recommended them to a very close friend of mine, who was in a state of panic at that time, and they were able to find a placement for her in the shortest time.

Highly recommend this agency to anyone looking for domestic staffs.

Private Client, Chelsea

Thank you Bibi and Andrea for finding me the best team of housekeepers I have ever had. I have been trying to sort out my household staffing for sometime and your approach, help and advice was just what I needed!

Private Client, Hampstead

I just wanted to write and say thank you for all your help. Having just moved from London to the country, finding a good housekeeper was another problem that I needed to solve – and you ladies did what you say you do, sent me great candidates that matched what I asked for!

Private Client, Stow on the Wold